Field Service Engineer
V52103396
£18.37 Per Hour
Full Time
Permanent
Oxford, Oxfordshire
Engineering And Technical
Posted 5 hours ago
Expires In 29 Days
Job Description
Role Overview We are seeking a Field Service Engineer to provide on-site diagnostics, repairs, servicing, and technical support for heavy construction machinery—focusing on excavators and wheel loaders ranging from 9T to 95T. This is a field-based position covering Northampton, Oxford, Luton and surrounding areas.
This role offers:
- Door-to-door pay
- No out-of-hours callouts
- Minimal weekend work
- Conduct diagnostics, maintenance, and repairs on heavy construction equipment (mainly excavators and wheel loaders)
- Work across main dealer locations and end-user sites, including quarries and civil engineering projects
- Assist with machine commissioning, handovers, and ensure optimal equipment performance
- Accurately complete job cards, service reports, and warranty documentation
- Provide technical feedback to internal teams to support continuous improvement
- Uphold high standards of service quality and customer satisfaction, acting as a professional brand ambassador on-site
- Covering: Oxfordshire, northamptonshire, Bedford, Luton and North london
- Door-to-door travel with hotel accommodation arranged by admin team as required
- Occasional travel to European training facilities (e.g. Poland) may be required
- Hours: Monday to Friday, 7:00am – 3:30pm (40 hours/week)
- Pay: £18.37/hour
- Overtime: Time and a half weekdays and weekends (£27.56/hour)
- Benefits include:
- Company van and fuel card
- Overnight hotel stays booked by admin team
- Full technical kit (laptop, tablet, mobile)
- Optional manufacturer training in Europe
- NVQ Level 2 or 3 in Plant Maintenance or equivalent
- Strong background in servicing and repairing heavy plant machinery (excavators and wheel loaders up to 95T)
- Proficiency in diagnostics, hydraulics, mechanical and electrical systems
- Quarry Passport preferred (support available if not held)
- Excellent communication, problem-solving, and customer service skills
- Ability to work independently and manage a remote field-based schedule
- Experience with main dealers and premium construction machinery brands is advantageous
- Familiarity with electric plant equipment (e.g. EV excavators/loaders) is a strong plus
- Excavators: 9T to 95T (including electric models)
- Wheel Loaders: Full range from compact to heavy-duty
- Future Technology: Potential exposure to telehandlers and Aerial Work Platforms (AWP)
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