Field Service Engineer

Elite are thrilled to be partnering with a global leader in construction equipment, renowned for over 65 years of engineering innovation and excellence. With a presence in over 100 countries, our client manufactures one of the industry’s most diverse and advanced portfolios, including excavators, wheel loaders, and electric machines. This is an exciting opportunity to join a world-class organisation that prioritises performance, sustainability, and customer satisfaction.
Role Overview We are seeking a Field Service Engineer to provide on-site diagnostics, repairs, servicing, and technical support for heavy construction machinery—focusing on excavators and wheel loaders ranging from 9T to 95T. This is a field-based position covering Northampton, Oxford, Luton and surrounding areas.

This role offers:

• Door-to-door pay
• No out-of-hours callouts
• Minimal weekend work

Key Responsibilities

• Conduct diagnostics, maintenance, and repairs on heavy construction equipment (mainly excavators and wheel loaders)
• Work across main dealer locations and end-user sites, including quarries and civil engineering projects
• Assist with machine commissioning, handovers, and ensure optimal equipment performance
• Accurately complete job cards, service reports, and warranty documentation
• Provide technical feedback to internal teams to support continuous improvement
• Uphold high standards of service quality and customer satisfaction, acting as a professional brand ambassador on-site

Location & Travel

• Covering: Oxfordshire, northamptonshire, Bedford, Luton and North london
• Door-to-door travel with hotel accommodation arranged by admin team as required
• Occasional travel to European training facilities (e.g. Poland) may be required

Hours, Pay & Benefits

• Hours: Monday to Friday, 7:00am – 3:30pm (40 hours/week)
• Pay: £18.37/hour
• Overtime: Time and a half weekdays and weekends (£27.56/hour)
• Benefits include:
  
  • Company van and fuel card
  • Overnight hotel stays booked by admin team
  • Full technical kit (laptop, tablet, mobile)
  • Optional manufacturer training in Europe

Key Requirements

• NVQ Level 2 or 3 in Plant Maintenance or equivalent
• Strong background in servicing and repairing heavy plant machinery (excavators and wheel loaders up to 95T)
• Proficiency in diagnostics, hydraulics, mechanical and electrical systems
• Quarry Passport preferred (support available if not held)
• Excellent communication, problem-solving, and customer service skills
• Ability to work independently and manage a remote field-based schedule
• Experience with main dealers and premium construction machinery brands is advantageous
• Familiarity with electric plant equipment (e.g. EV excavators/loaders) is a strong plus

Product Exposure

• Excavators: 9T to 95T (including electric models)
• Wheel Loaders: Full range from compact to heavy-duty
• Future Technology: Potential exposure to telehandlers and Aerial Work Platforms (AWP)

Elite is proud to support this global innovator in hiring skilled engineers to deliver outstanding service across the UK. If you're passionate about heavy plant machinery and want to work with cutting-edge technology in a supportive and well-rewarded field role, we want to hear from you.