Administrative Assistant

Job Advert: Administrative Assistant
Location: Courthouse Street, Pontypridd
Salary: Competitive 
Hours: 37 hours per week (Monday–Friday, 08:00–16:00)
Contract: Temporary (07/07/2025 – 26/09/2025)

Are you a compassionate and organised individual with strong administrative skills? Network Recruitment Wales is seeking an Administrative Assistant to join a supportive team at Courthouse Street, working alongside another Administrative Assistant to provide vital support to the Coroner’s Service. This role offers the flexibility of working from home at least 2 days per week, making it an excellent opportunity to balance professional and personal commitments.
What you’ll do:

• Provide administrative support to Senior, Area, and Assistant Coroners as required.
• Handle incoming telephone calls and emails, fielding queries and forwarding them to the appropriate staff member with professionalism and sensitivity.
• Perform general administrative tasks, including managing incoming mail, scanning, photocopying, and other clerical duties.
• Engage with family members, Funeral Directors, Doctors, and Registrars, discussing sensitive matters related to the death of relatives with empathy and care.
• Support the service’s commitment to tackling climate change and meeting carbon reduction targets.
• Adhere to health and safety policies and safeguarding responsibilities, reporting any concerns promptly via the appropriate channels.
• Undertake additional duties as reasonably required to meet service needs or as part of mutually agreed development opportunities.

What we’re looking for:

• Comfort and confidence in handling sensitive conversations with family members, Funeral Directors, Doctors, and Registrars regarding the death of relatives.
• Strong communication and interpersonal skills, with a professional and empathetic approach.
• Experience in an administrative role, ideally in a court or similar setting (desirable but not essential).
• Ability to prioritise tasks, adapt to changing demands, and follow relevant policies and procedures.
• A proactive attitude, eagerness to learn new skills, and a commitment to delivering high standards of customer care.
• Basic IT skills and familiarity with administrative processes.
• Awareness of safeguarding, health, safety, and equality principles.

Requirements:

• Proof of eligibility to work in the UK.
• Two years of professional references.
• CV detailing relevant experience.
• Valid photo ID.

Why join us through Network Recruitment Wales?

• Competitive pay rates and a supportive team environment.
• Opportunity to work from home at least 2 days per week after initial training.
• Chance to make a meaningful impact by supporting families and professionals in a sensitive and vital service.
• Full training and dedicated support from Network Recruitment Wales for a seamless placement experience.

How to apply:
Submit your CV, two years of professional references, proof of eligibility to work in the UK, and valid photo ID to Network Recruitment Wales. Early applications are encouraged as interviews will be conducted on a rolling basis. F
Join Network Recruitment Wales and play a key role in supporting a vital service in Pontypridd!