Local Authority Technical Officer, Council Tax, North London
GL-10750
£29.92 Per Hour
Full Time
Contract
Islington, Greater London
Public Sector And Council
Posted 2 hours ago
Expires In 29 Days
Job Description
Pay rate to £29.92 per hour
Contract role, Local Authority Revenue and Benefits
We are recruiting for an experienced Local Authority Technical Officer with experience in Council Tax for a Local Authority in North London.
Details
- To support the Service objectives of maintaining taxpayers accounts and maximising the tax yield from council tax and business rates. This is essentially concerned with identifying the liable taxpayer at the earliest opportunity, calculating the correct charges after any applying any reliefs that are due and sending accurate bills. Where bills are not paid take enforcement action.
- To organise, identify priorities, allocate and distribute the work of the team as directed or lead on this if the Team Manager is unavailable.
- Carry out and record quality control checks on work performed by the team, investigating the root causes of poor customer care or poor officer performance and helping to identify solutions.
- Training and maintaining the skills of the officers on the team to ‘get it right first time’ and prevent avoidable contact and to reduce duplication of effort and other inefficient practices
- To lead on complex projects including the testing, implementation, enhancement and control of the systems and operational processes used within the team, including ensuring the continued security and accuracy of the data held by the team.
- Act as a specialist adviser, personally handling complex cases and also assisting others in the service with more
You will need to have experience in a similar level role in a Local Authority.
Please get in touch for more information.
This is an agency post and Pertemps can offer you:-
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more.
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.
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