Business Development Manager - Saas/Contact Centre

We are currently looking for an experienced Business Development Manager (Contact Centre OR Saas) to join a fantastic, well established business based in Glasgow Scotland.

The successful candidate will be tasked with generating appointments at director level for yourself & the BD team to convert, will be target driven, bright, confident and have a keen interest in technology.

Key Responsibilities:

• Working with the business to target the right new clients for their Contact Centre business
• Following up on internal and external leads to move them from enquiry to appointment.
• Working towards set Business Development KPI’s
• Provide first class customer service to potential new customers and portray the company in a positive manner at all times.
• B2B pipeline development engaging new prospective customers
• Pipeline management
• Working to business targets
• Ensuring a fantastic customer experience, customer journey & on boarding process

Key Skills Required:

• Excellent client engagement & client development
• High volume outbound calling approaching new logo's
• Proven sales experience within a target driven environment
• Ability to organise, prioritise and manage workflow ensuring financial sales objectives are delivered /achieved
• Demonstrate the ability to consistently work towards and exceed expectations/ targets
• Exceptional interpersonal skills to engage clients, business owners and colleagues
• Ability to use own initiative to manage own performance & understand BD KPI’s and adhere to them
• Experience in B2B business pipeline development
• Strong influencing / negotiation
• Great rapport building
• Highly motivated with the ability to work to target
• Please contact matt@cactussearch.co.uk