Operations Administrator
447104722
£26,000 - £27,000 Per Annum
Full Time
Permanent
Horsham, West Sussex
Administration
Posted 4 days ago
Expires In 25 Days
Job Description
Our client, a well-established fire protection service company, is on the hunt for two Operations Administrators to join their growing team in Horsham. If you're super organised, love helping people, and enjoy a fast-paced environment, this could be just what you're looking for!
What's in it for you?
- Starting salary of £26,000, increasing to £27,332.80 after six months.
- Monday to Friday, 8:30am - 5pm
- 20 days holiday + bank holidays, increasing to 25 with service-plus your birthday off.
- Free onsite parking & accessible transport links
- Annual performance bonus
- Employee Assistance Programme
The Role:
- Taking incoming calls and booking in repairs and installations.
- Providing engineers with everything they need-job sheets, timesheets, and a smooth schedule.
- Keeping clients in the loop with regular updates.
- Updating client contracts and details on the CRM.
- Raising purchase orders for subcontractors.
- Working closely with the scheduling team to keep things running like clockwork.
- Managing job progress to ensure deadlines are met.
The Person:
- Strong admin experience (a must!).
- A natural people-person with top-tier customer service skills.
- Ability to build great relationships with clients.
- Experience scheduling engineers is desirable but not essential.
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