Sales Office Administrator

Our client, a dynamic and growing security system supplier, is looking for a dedicated Sales Office Administrator to join their dynamic team in Aldershot.
This is a fantastic opportunity for someone with sales administration experience and a passion for customer service to play a key role in supporting both distributors and end users.

The Role:

• Provide good customer service to both external & internal customers.
• Handle incoming orders via phone, email, and web, ensuring all customer requirements are met.
• Provide quotes and pricing information, follow up to close sales.
• Liaise with third-party couriers to manage delivery schedules and act as the middleman between parties.
• Raise credit notes and manage customer returns.
• Advise customers on the best suited products, highlighting key features and product support.
• Assist with website queries related to stock availability and the online ordering process.
• Invoice jobs and ensure system updates for job closures.
• Handle any customer complaints in a professional and effective manner, ensuring resolution.

The Candidate:

• Previous sales administration experience is essential.
• Excellent organisational skills and attention to detail.
• Strong all-rounded customer service skills, with the ability to liaise with distributors and end users alike.
• A proactive and solution-focused approach to problem-solving.

The Package:

• Starting salary up to £28,000pa (DOE)
• 24 days holiday + Bank Holidays
• Pension and Medical Cover
• Additional great benefits

If you're looking for a rewarding role with excellent benefits in a rapidly growing industry, apply today!