Product Manager

This is a great opportunity for a visionary person who recognises digital needs and opportunities and has the drive to work with development teams to turn ideas into reality.

We are looking for someone who loves technology and understands how it can solve problems for real users.

This role is essential in helping Thames Water achieve its ambition to be a leading digital first utility company.

What you will be doing as a Product Manager

• Work closely with stakeholders to define product vision, strategy, and real-world business objectives.
• Develop excellent relationships with stakeholders across the business and co-create and manage product roadmaps that deliver tangible, real-world impact.
• Work transparently and be able to explain decisions in a way which makes sense to all stakeholders.
• Act as the business owner for products, ensuring stakeholder alignment and clear product roadmaps for delivery teams.
• Clearly define and prioritise requirements in the product backlog to meet business needs.
• Approve testing scope and release outcomes, balancing benefits with risks, and collaborate with technical teams on improvements and fixes.
• Measure and communicate the business value delivered, updating teams on the impact of their work.
• Engage with subject matter experts to leverage deep domain knowledge.
• Promote change, learning, and continuous improvement within teams.
• Support agile delivery by participating in stand-ups, writing user stories, defining acceptance criteria, and managing the backlog.
• Champion the products, ensuring maximum value is achieved from team efforts.
• Hybrid role with base location of Kemble Court, Reading, RG2 6AD
• Working hours are Monday to Friday, 36 hours a week.

What you should bring to the role

• Be a strategic thinker who asks smart questions to help the business.
• Good at breaking down issues, finding the right data, and getting results.
• Quick to pick up business needs and trends in the water sector.
• Can manage your own workload and set priorities.
• Strong writing and presentation skills.
• Confident leader who motivates and works well with the team.
• Positive attitude—takes responsibility and gets things done.
• Great at building relationships, even with senior staff.
• Ideally have an understanding of lean and agile ways of working and know your way around agile tools.

What’s in it for you?

• Competitive salary from £63,000 to £73,000 per annum depending on experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Car Allowance
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.