Aftersales Administrator

Aftersales Administrator



Pertemps are currently recruiting for an Aftersales Administrator to join a thriving manufacturing company based in Basingstoke.  The successful candidate will be working alongside the dedicated aftersales team.



Responsibilities as an Aftersales Administrator:

• Process aftersales enquiries, customer orders and complaints efficiently and professionally.

• Track after-sales orders from processing through to despatch, ensuring customers are informed throughout.

• Coordinate with internal departments

• Maintain accurate records of customer interaction, quote requests, certifications and documentation

• Provide administration support to after-sales operations

• Create and provide customer certification and documentation relating to equipment and compliance requirements.  

Requirements:

• Proven administration experience

• Excellent customer service

• Strong attention to detail

• Excellent organisation skills

• Familiarity with CRM/ERP system is beneficial (Sage, SAP, OrderWise)

The Aftersales Administrator Role:

• Starting salary of £26,000

• Monday – Friday, 9am – 5pm

• 22 days annual leave plus bank holidays

• Pension Scheme, Medical Cashplan

If you are interested in this Aftersales Administrator position, please apply below or get in contact with Jemma at Pertemps.