Application Support

Role: Application Support
Location: Birmingham (required on-site minimum 2 days per week)
Salary: £28,000 - £34,000
Network IT are looking for an Application Support professional to join our client to support their Oracle HR and Payroll solutions.
You will be required to be on-site minimum 2 weeks at their Birmingham office, so you must be commutable to Birmingham.
Role
Our client has created a new function to specifically manage their HR and Payroll systems, in which you would be coming in at a technical level to support their Oracle systems.
Key responsibilities include:

• Become Subject Matter Expert for their Oracle HR and Payroll solutions.
• Resolve 1st and 2nd Line system issues received from the Service Desk.
• Undertake and manage the release of quarterly release upgrades.
• Provide high standard of end-user support and training to stakeholders across the organisation.

You will be given support and training from the experienced head of the function, to become a subject matter expert and eventually oversee/lead the functionality of the systems you support.
Experience
The successful candidate will currently be working at 2nd Line with responsibility providing application support with bespoke, enterprise applications.

• Excellent communicator.
• Strong motivation to develop and progress.

Whilst not necessary, if you have exposure with Oracle HR or Payroll systems, this would be highly advantageous.