Senior Performance and Improvement Officer

📣 We’re Hiring: Senior Performance and Improvement Officer

Location: Edinburgh
Duration: 12 weeks with possible extension
Rate of Pay: Grade 7 – £20.83 per hour
Hours: Monday – Friday 36 hours per week

🌟 Make a Real Impact in Operational Services

Are you passionate about using data to drive meaningful change? Do you want to play a key role in improving frontline services for the public? We're looking for a talented and motivated Senior Performance and Improvement Officer to join our team and help transform how performance, data, and business intelligence support service delivery.

This is a fantastic opportunity to lead the deployment of Power BI, improve data quality, and support business-critical decision-making across our high-profile, complex Operational Services division.

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🧩 What You’ll Be Doing

As a key member of the Business Improvement Team, you’ll:

• Lead the roll-out of Power BI within Operational Services.
• Improve the quality and accessibility of performance data across departments.
• Design and deliver interactive dashboards that support both day-to-day management and strategic planning.
• Support business improvement projects to enhance customer service, increase efficiency, and reduce costs.
• Audit and analyse internal processes and data to identify opportunities for improvement.
• Work closely with service areas and corporate teams to ensure performance insights are clear, actionable, and aligned with our strategic priorities.

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🧠 What We’re Looking For

We’re seeking someone with a strong analytical mindset and excellent communication skills — someone who can turn complex data into clear, compelling insights that drive action.

Essential Skills & Experience:

• Proven expertise in Power BI, including dashboard creation, DAX, and data modelling.
• Strong knowledge of data profiling, cleansing, and validation techniques.
• Familiarity with data governance frameworks and best practice.
• Experience integrating multiple data sources to create cohesive reporting tools.
• Ability to identify and resolve data inconsistencies and ensure data quality.
• Skilled in engaging stakeholders to assess reporting needs and data requirements.
• Experience in delivering or supporting business improvement initiatives.

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💡 Why Join Us?

You’ll be part of a supportive, forward-thinking team committed to making services work better for everyone. You’ll have the opportunity to:

• Influence high-impact decisions at all levels.
• Work across a diverse range of services.
• Drive innovative use of data and technology in the public sector.
• Help shape the future of performance and improvement within local government.

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📅 Apply Now!

Ready to bring your Power BI expertise and data-driven mindset to a role where you can truly make a difference?

📩 Apply today to join a team that’s transforming how we deliver services for the better.