Facilities Helpdesk Advisor

263100715

£13.48 Per Hour

Full Time

Temporary

Edinburgh, City of Edinburgh

Customer Service And Call Centre

Posted 3 hours ago

Expires In 29 Days

Job Description

Pertemps are recruiting for a Facilities Helpdesk Advisor to join our public sector client in the city centre of Edinburgh on a temporary basis.

Role - Facilities Helpdesk Advisor
Location - City Centre of Edinburgh
Hours - Monday - Friday between the hours of 0800 - 1700 (36 hours per week)
Duration - 6 months initially with possible extension
Rate of Pay - £13.48 per hour
Start date - ASAP


The successful candidate will be joining an established team and will be carrying out, but not be limited to:
  • Answering calls from customers and responding to online contacts
  • Logging all relevant information
  • Using appropriate systems to process service requests or for updates
  • Providing updates to customers on progress
  • Any other tasks as required


You should have a proven track record in a similar role, have strong communication skills and excellent attention to detail.


If you are interested in this role, please apply online immediately.