People Manager

We are seeking a skilled and proactive People Manager with a strong focus on employee relations to support our workforce and enhance the overall employee experience to support our clients team. This role will be instrumental in fostering a positive work environment, managing employee concerns, and ensuring compliance with employment law and internal policies. The People Manager will collaborate with managers and employees to drive engagement, resolve conflicts, and build a fair, supportive, and high-performing workplace culture. This is a 12 month FTC with a salary up to £36,000. Offering hybrid working.
 
Key Responsibilities
 
Employee Relations & Policy

• Act as a key point of contact for all employee relations matters, providing professional advice and resolution strategies.
• Manage workplace concerns, grievances, and disciplinary processes in line with best practice.
• Ensure compliance with employment law, company policies, and industry standards, advising on updates as required.
• Support the development and continuous improvement of HR policies, processes, and procedures.

 
Performance & Well-being

• Guide managers through performance management processes, including underperformance, improvement plans, and capability procedures.
• Support absence management, return-to-work processes, and promote employee well-being initiatives.
• Contribute to employee engagement activities, including surveys, feedback mechanisms, and proactive interventions to boost satisfaction and retention.

 
Conflict Resolution & Culture

• Mediate and facilitate discussions to resolve disputes, ensuring a culture of fairness, inclusion, and open communication.
• Promote positive workplace behaviours and provide coaching to managers on handling sensitive people matters.

 
Team Leadership & Development

• Lead, coach, and develop the People Team, ensuring a high-performing and motivated function.
• Set clear objectives and KPIs, monitoring progress and driving continuous improvement.
• Conduct regular one-to-one meetings with team members to support development, resolve challenges, and celebrate success.
• Provide training to the People Team on ER best practices, new technologies, and evolving HR trends.

 
Data, Insights & Continuous Improvement

• Track, analyse, and report on employee relations trends to inform people strategy.
• Identify opportunities to improve HR processes, ensuring efficiency and best practice.
• Collaborate with Talent, OD, and Leadership colleagues to link feedback and insights to future people plans.
• Stay up to date with employment law, HR technologies, and ER trends, ensuring the organisation remains innovative and compliant.

 
Stakeholder Engagement & Employer Brand

• Build and maintain trusted relationships with key stakeholders, including service managers, OD and Talent colleagues, and senior leaders.
• Act as an ambassador for organisational values, ensuring clear, professional, and engaging communication throughout the colleague lifecycle.
• Support employer branding initiatives to strengthen organisational presence and reputation within the sector.

 
Key Skills & Experience
 

• Proven HR generalist or employee relations experience, ideally in a fast-paced or complex environment.
• Strong knowledge of UK employment law and best practice in ER.
• Excellent communication and interpersonal skills, with the ability to influence and build credibility at all levels.
• Skilled in conflict resolution, with experience mediating workplace disputes.
• Strong background in performance management and guiding managers through complex people issues.
• Proactive, solutions-focused, and resilient under pressure.
• Analytical, with the ability to interpret HR data and identify trends.
• Discreet and professional when handling sensitive or confidential matters.
• Strong awareness of current HR/ER trends, technologies, and regulations.

 
Qualifications
 

• CIPD Level 5 (or working towards) or equivalent HR/ER experience.

 
Does this sound like you? Why not apply?