Import Clerk

Import Clerk

📍 Solihull
🕒 Full-Time (Including Rotational Sundays)
💷 £26,000 – £30,000 per annum

We are looking for a proactive and detail-oriented Import Clerk to join our growing team in Solihull. This role involves managing the full import process from initial quotation through to final invoicing, ensuring shipments are handled efficiently, compliantly, and delivered on time.

Key Skills & Experience
Experience using CDS to complete import customs clearances
Previous experience with ASM Sequoia is advantageous, but not essential
Strong organisational and communication skills
Ability to manage multiple shipments and deadlines effectively
Key Responsibilities
Documentation & Compliance
Prepare, review, and process all import documentation, including air waybills, commercial invoices, and certificates of origin. Ensure all shipments comply with customs regulations and relevant tax requirements.
Customs Clearance
Coordinate customs clearance activities to ensure the smooth and timely release of goods. Manage Duty and VAT payments where required.
Freight Coordination
Work closely with our global network and transport providers to arrange freight movements from the shipper through to final delivery at the customer’s premises.
Customer Service
Act as the main point of contact for customers, providing regular shipment updates and resolving any issues or delays promptly and professionally.
Administration
Create and maintain accurate job files, prepare quotations and invoices, and ensure all records and documentation are up to date.
About You
Excellent attention to detail
Strong administrative and organisational abilities
Confident communicator with good customer service skills
Knowledge of import procedures and customs regulations
Able to work efficiently in a fast-paced environment