Housing Officer

Housing Officer 

Location: London Local Authority
Contract: Temporary – 3 months initially, then rolling
Hours: 36 per week Monday to Friday
Pay Rate: £23.07 per hour (PAYE) / £29.35 per hour (Umbrella PAYE)
Working Pattern: Office or patch-based, 5 days per week

We’re proud to be working with a highly prestigious local authority to recruit several enthusiastic and experienced Housing Officers to join the Neighbourhood Services Team.
Based at the Area Housing Office in London, this is an exciting opportunity to provide a high-quality, customer-focused housing management service to residents across the borough.

Key Duties

• Manage a patch of tenancies, leases and licences.
• Deliver proactive tenancy, leasehold and neighbourhood management.
• Investigate and manage anti-social behaviour cases.
• Conduct estate inspections and tenancy verification checks.
• Provide responsive and empathetic front-line customer service.
• Attend evening meetings or emergencies when required.

About YouYou’ll either have housing management experience or bring transferable skills from a similar customer-facing environment. You’ll need:

• Strong communication and problem-solving skills.
• A proactive, organised approach to managing workload.
• Confidence working independently and as part of a team.
• Commitment to delivering excellent service for residents.

Why Work with Hammersmith & FulhamThe Council offers a supportive, dynamic working environment with access to training and development. You’ll enjoy excellent benefits, including a competitive pension scheme, generous leave, and employee wellbeing initiatives.

At Hammersmith & Fulham, attitude matters – enthusiasm, adaptability, and a genuine desire to make a difference are just as valuable as experience.
Apply NowWe have multiple vacancies available, and CVs are being reviewed as they’re received — so early application is strongly encouraged.

Click Apply Now to be considered and a member of our recruitment team will be in touch to discuss your experience and availability.