Technical Admin

Role: Technical Admin
Location: Dudley
Hourly Rate: £13.46ph
Hours of work: Monday to Friday- 9am to 5pm


Looking for a role where your organisational skills and engineering knowledge genuinely make an impact? This could be your next move
We’re partnering with a well-established engineering business in Dudley that’s looking for a proactive and detail-driven Technical Admin to join our clients Engineering Support team. This is more than just an admin role—you’ll be right at the heart of operations, helping keep projects moving, customers informed, and the department running smoothly.


Key Responsibilities:

• Provide day-to-day administrative and technical support to the Electrical Services team.
• Coordinate service and repair jobs from initial request through to completion, ensuring all updates are accurately recorded.
• Act as a key point of contact for customers, delivering clear, timely, and professional communication.
• Raise and process job orders, purchase orders, and invoices in line with company procedures.
• Maintain and update job packs, service records, and compliance documentation.
• Support engineers with scheduling, job allocation, and resource planning.
• Track work in progress, ensuring deadlines and service level agreements are met.
• Liaise with suppliers to source parts, obtain pricing, and manage stock availability.
• Prepare and issue customer quotations, ensuring accuracy and clarity.
• Assist with reporting, including service performance, costs, and forecasting.
• Ensure all activities comply with health, safety, and quality standards.
• Continuously support process improvements to enhance efficiency and service delivery.

Successful candidates will have:

• Previous experience in engineering administration, service coordination, or technical support
• A solid understanding of health & safety standards
• Strong IT skills and a high level of attention to detail
• A customer-focused mindset with excellent communication skills
• Experience using ERP systems (essential)

What we offer?

• Long-term stable work.
• Permanent opportunity for the right candidate.
• Be part of a supportive, hands-on engineering environment.
• Varied, fast-paced role where no two days are the same
• A chance to develop your career within a stable and growing business
• Weekly Pay
• Monday to Friday Hours (No weekend work)

If you enjoy keeping things organised, solving problems, and being part of a team that delivers real results—we’d love to hear from you. Apply today and one of our recruitment team will be in touch.