Customer Service

Customer Service
Aldridge
£12.26 per hour
Temporary ongoing role
8 – 5 with an hour lunch

Customer Service

My client is looking to recruit a customer service administrator to join the existing team in Aldridge to support the hire desk team and oversee the rental admin duties.
 
The ideal individual would have effective communication skills and previous office experience.
 
Duties to include:

• Taking orders and inputting on to the system
• Receiving customer query calls including damages, returns and losses
• Providing clients with updates and information of their hires
• Sending quotations & working to targets and deadlines
• Communicating with in-house shop floor, ensuring order production is to timescale
• Delivering customer excellence

The successful candidate would have knowledge of the Microsoft Office, particularly Excel.