Customer Service Administrator

Customer Service Administrator  -  Make This Role Your Own!


Emersons Green | £28,000–£32,000 (depending on experience) | Mon–Thurs 9–5, Fri 9–4 | Free Parking



Looking for a role where you’re actually valued? A team that has your back? A job where your organisation skills actually matter?


We’re looking for a confident Customer Service Administrator to become the heartbeat of a busy, friendly office. If you’re great with people, thrive in a fast-paced environment, and can juggle customer service with solid admin and some debt collection - you’ll feel right at home.


What You’ll Be Doing

• Helping customers with queries
• Processing orders accurately
• Supporting credit control/debt collection
• Keeping systems updated
• Organising customer accounts
• Being the go-to person for smooth operations

What You Bring

• Customer service & admin experience
• Comfortable handling credit control tasks
• A confident, friendly phone manner
• Strong attention to detail
• Ability to stay calm, organised, and helpful

Why You’ll Love It

• Great salary & benefits
• Birthday off
• Medical cover
• 28 days’ holiday (incl Bank holidays) 
• Free on-site parking
• Supportive team that wants you to succeed

Ready to join a workplace where you’ll be appreciated? Apply now!