Sales Administrator

Sales Administrator
Walsall
Full-Time, Permanent
£24,000 - £28,000 DOE
Office Based

I am seeking a customer focused and proactive Sales Administrator to join my client’s team in Walsall. This is a fantastic opportunity for someone who enjoys working in a fast paced environment and wants to play a key role in supporting the sales function.
As a Sales Administrator, you will be responsible for managing order processes, coordinating with internal departments, and ensuring exceptional customer service is delivered at every stage.

Duties:

• Process and manage customer orders accurately
• Liaise with customers via email and phone to resolve queries
• Coordinate with logistics, finance, and warehouse teams to ensure timely deliveries
• Maintain and update records and documentation
• Support the returns and replacements process in line with company policy
• Assist with reporting, data entry, and general administrative tasks

Experience:

• Previous experience in a Sales Administrator or customer service role
• Strong communication and interpersonal skills
• Comfortable using Microsoft Office and internal CRMs
• Able to prioritise tasks and manage a varied workload
• A team player with a positive, flexible attitude