Transport coordinator

Job Title: Transport Coordinator
Location: Saltly
Salary: £28,000 per annum (£13.46 per hour)
Hours: Monday–Friday, 8:00am–5:00pm or 9:00am–6:00pm

Role Overview We are seeking an organised and proactive Transport Coordinator to join our team. You will play a key role in managing daily transport operations, supporting both internal and external stakeholders, and ensuring the highest level of service is delivered to our clients.

Key Responsibilities

• Manage the collection and delivery functions for approximately 27 trucks.
• Respond promptly to incoming client and partner queries via telephone, email, and Nexus messaging to prevent escalation.
• Liaise effectively with internal teams, including warehouse, customer service, and drivers.
• Monitor driver performance and ensure systems are updated with accurate, timely information.
• Complete daily reports and general administrative tasks to support the wider transport team.
• Resolve issues quickly and efficiently, maintaining client satisfaction.
• Carry out any other transport-related duties as required.

Role Requirements

• Previous experience in a transport coordination role.
• Strong attention to detail, with the ability to see processes through to completion.
• Ability to adapt and respond effectively in a dynamic environment.
• Excellent communication skills, both written and verbal.
• Strong IT skills, with experience using transport management systems.

Benefits

• Competitive salary of £28,000 (£13.46 per hour).
• Monday–Friday working hours with no weekend shifts.
• Opportunity to work in a supportive and dynamic team.
• On-site parking and other company benefits.